Refund Policy

At GLYDE, your satisfaction is our priority.
That’s why we offer a 30-day money-back guarantee from the date you receive your order.

If you are not completely satisfied with your purchase, simply contact us within 30 days and we will gladly issue a refund.

To request a refund, please contact us at:
glyde.sav@gmail.com

Please include your order number and the reason for your request so our support team can assist you quickly.

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Damaged or Incorrect Items

Please inspect your order upon arrival.
If your item arrives damaged, defective, or incorrect, contact us immediately at glyde.sav@gmail.com so we can make it right.

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Non-Returnable Items

For hygiene and safety reasons, personal care products cannot be returned once opened or used.

However, you are still covered by our 30-day money-back guarantee.

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European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or request a refund within 14 days of receiving your order, in accordance with applicable consumer protection laws.

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Refunds

Once your refund request is approved, your refund will be issued automatically to your original payment method.

Please note that banks and credit card providers may take several business days to process the refund.

If you have any questions regarding your refund, please contact us at:
glyde.sav@gmail.com